H420 tablet not Working (TABLET) Not pen

I just got my H420 just 2 months ago it was doing fine but one day when I plug it onto my computer it would connect but can't detect Pen and when I press the buttons it won't even light up. like before it would light up if I press the buttons, but now it just says connected and I can't do anything I bought a new pen and new cable but the Tablet is not working and I also got the latest driver for my tablet.

  • Hi Alec Garonita, what pen and cable did you purchase for your tablet? May you please provide a picture? Also, kindly provide the following:

    • First 7 digits of your serial number
    • Your computer operating system
    • Version of the tablet driver you installed

    Best Regards,

    HUION Customer Support

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