My hs611 huion has problems with pressure

when i use the my pen it dosent notice its touching the tablet when im doing low pressure and when i use the hs610 pen it works

  • Hi Fernando Jesus Quiroga Avalos, HS610 uses the PW100 pen while HS611 uses PW500. If I understand you correctly, when you use the PW100 with your HS611 tablet, the pen pressure works fine, is that correct? If that's the case, kindly send the following to service@huion.com so we can further test your PW500 pen using our QC software:

    • Serial numbers of both your tablets (found at the back of your tablets, right after S/N)
    • Your computer operating system and version
    • Version of the tablet driver you've installed


    Best Regards,

    HUION Customer Support

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