my huion won't light up

My huion won't turn on and I've plugged it in and I pretty sure it not a problem with my pen.


1 person has this problem
  • Hi Anna Adelman, may you please provide the following:

    • Tablet model
    • Your computer's operating system
    • Are you using desktop or laptop?
    • Version of the driver you've installed
    • Does the tablet driver show "Device connected"?
    • More details about your issue.


    Best Regards,

    HUION Customer Support

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