The tablet is not registering the pen
I have a MacBook Pro and the Huron kamvas 16 pro. Yesterday my tablet was working fine, but this morning it is not registering some movements. I have restarted my computer and reinstalled the drivers, but nothing has worked. When I went to the calibration screen and tried to touch the target it only registers the occasional tap. I went to draw an image using ClipStudio Paint and I scribbled a line and only some parts appeared.I have tried on other programs and they all had the same results.
Hi KATO ART, please try the following steps to resolve your issue:
If you have dropped your pen, this could have caused the issue and caused damage to the pen. If this is the case, you may need to purchase a new pen using this link: Huion Battery-free Pen PW507.
But if you have not dropped your pen and the steps given above do not resolve your issue, please send an email to service@huion.com with the following information so we can further test your pen using our software:
Best Regards,
HUION Customer Support