pen not working

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lexi_L

started a topic 7 months ago

my pen is not charging, i tried drawing with it plugged and it still did not work.

i checked the wires and some of them were rippen off, i tried finding this problem and its solving, but it seems like no one ever had this problem

O

Orliza Amodia
said 7 months ago

Hi lexi_L, if your pen's charging cable has been ripped, it is possible that it can no longer charge your pen. May I know your tablet's model so I can help you on which charging cable you need to purchase?

Best Regards,
HUION Customer Support

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