pen not working

my pen is not charging, i tried drawing with it plugged and it still did not work.

 i checked the wires and some of them were rippen off, i tried finding this problem and its solving, but it seems like no one ever had this problem

  • Hi lexi_L, if your pen's charging cable has been ripped, it is possible that it can no longer charge your pen. May I know your tablet's model so I can help you on which charging cable you need to purchase?

    Best Regards,

    HUION Customer Support

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