HUION Kamvas 13 still randomly reconnecting and dissconnecting even after updating firmware and driver
I have already :
- update the firmware
- update the driver as well
- change the USB power management setting
and almost anything
but still the Kamvas 13 still randomly connecting and disconnecting.
Please kindly help
Sonny, what firmware did you upload to your Kamvas 13?
I've got the same problem with my Kamvas 13
Hi Sonny Gumelar and Bob.panesar, kindly contact service@huion.com if updating the driver do not resolve your issue. When sending the email, please provide the following as well:
Best Regards,
HUION Customer Support
I have submitted a ticket with the requested information.
Hi Bob.panesar, duly noted. We will reply to your ticket shortly.
Best Regards,
HUION Customer Support