Huion HS64 tablet not working on phone

Alen Moontasir

started a topic almost 3 years ago

I recieved a Huion Hs64 tablet for christmas however I cannot connect or be used with my phone, I connect the extension usb adapter included and tried the tablet with the official Huion drawing app, but for some reason it doesn't seem to work, my phone is an samsung j4 plus, android 9.

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Orliza Amodia
said almost 3 years ago

Hi Alen Moontasir, kindly update your tablet's firmware by following the steps found in this article: How to Update Your Huion Tablet's Firmware. You can download the firmware from this link: Huion Firmware.

Please note though that as of the moment, due to restrictions from Samsung's phone software, our tablets don't have any cursor when connected to Samsung S, A, & J series. You can just download our sketch app from this link and turn on the cursor option from its settings: https://www.huion.com/huion-sketch.html.

Best Regards,
HUION Customer Support
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Ryoma's Sock
said over 2 years ago

I'm new to this but I got my Hunion HS64 today, it was working just fine till i decided to use it again. It's not turning on...
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Orliza Amodia
said over 2 years ago
Hi Ryoma's Sock, did you install the driver? If you have, can you please check whether the driver detects your tablet as connected or not? Here are some things you can do:
1. Reinstall the driver and make sure that your tablet is not connected to your computer during the installation.
2. Connect your tablet to a different USB port.
3. If you have an extra cable, try using a different cable
4. If you have access to another computer, try it with another computer, or you can try it with an Android phone.
Please let me know if you still have issues with your tablet.

Best Regards,
HUION Customer Support