Kamvas Pro 12 Missing components?

Greetings, i am quite confused, the product that i bought and that arrived recently was the Kamvas Pro 12 and it only came with 2 plugs, the UK and the EU and according to the manual theres 4 in total and my issue is that my country uses mostly the US standard plug and not the other ones so i cant use the product. Is this intentional? does the plugs come randomly? does they come depending on where the buyer lives? was a manufacture or package mistake? or not all the plugs come in the product?

  • Hi Seath Lautrec, normally, the package will contain the plug that you've chosen when you placed your order. May I know where you ordered your Kamvas Pro 12? 


    Best Regards,

    HUION Customer Support

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