Not possible to configure pen pressure

Zoë Cramer

started a topic 4 months ago

Hello,

I've downloaded the most recent drivers. The stylus works, but when I open the Huion Tablet program and try to change the pen pressure, the pen loses the cursor and I have to uninstall the driver, restart my laptop (OS Mac Mojave) and install it again for the pen to connect with the cursor again. So it's not possible to make changes in the stylus configuration.

O

Orliza Amodia
said 4 months ago

Hi Zoë Cramer, may I know the version of the driver you installed, your tablet's model, and your specific MacOS Mojave version?

Best Regards,
HUION Customer Support
Z

Zoë Cramer
said 4 months ago

Version driver: 14.4.5.200611
Tablet's model: Kamvas Pro 20
Mojave 10.14.6
O

Orliza Amodia
said 4 months ago
Hi Zoë Cramer, thank you. Kindly try these steps:
1. Uninstall the current driver and unplug your tablet from your computer.
2. Go to System Preference > Security & Privacy > Privacy > Accessibility > remove HuionTablet and TabletDriverAgent apps from the list
3. Restart your computer
4. Install Driver_14.3.11.190506 version which you can download from this link: Huion Kamvas Pro 20 Tablet Display Drivers. Please refer to this article on how to properly install the drivers: How to Install Huion Driver on MacOS.
Please check if the above-mentioned steps will resolve your issue.

Best Regards,
HUION Customer Support