Recently updated to Big Sur, but now my display on Huion KAMVAS Pro 16 won't show up.

Jansie The Devil

started a topic over 2 years ago

I updated the driver, the device is connected, it responded to my tablet pen, and I even checked the display and I cannot find the arrangement setting. I can only put the display on my Mac, but not my tablet.

What do I do? I looked everywhere for an answer, but it wasn't exactly what I was looking for.

O

Orliza Amodia
said over 2 years ago
Hi Jansie The Devil, when you say that the display won't show up on your Kamvas Pro 16, do you mean the tablet's screen is black or your pen on works on your Mac and not on your tablet? Here are some articles that can help you either way:
- If your tablet shows a black screen, please try the steps in this article: What to Do If Your Huion Pen Display Shows A Black Screen or No Signal.
- If your pen only works on your Mac computer and not on your tablet, you only need to adjust your driver's settings and use this article as your guide: How to Set Your Tablet Display Work Area. Just drag your windows from your Mac to your tablet using a mouse.
Best Regards,
HUION Customer Support
J

Jansie The Devil
said over 2 years ago

Ok, so it turns out I just needed a new HDMI port because the other one doesn't work on new macOS update.
O

Orliza Amodia
said over 2 years ago

Hi Jansie The Devil, I'm glad it is just the port. Feel free to reach out again whenever you have any issues.

Best Regards,
HUION Customer Support