Very bad service

I wanted to buy Huion 16 2021 and even put it in the cart, wanted some info from the support beforehand .... they don't answer questions !! I wait a few days and nothing. I do not have a good opinion about the service and I am afraid of what will happen if it breaks ... I will be left alone without support, or I will write a few days with no answer. Huion login
  • Hi, I'm sorry if you have not received our reply. Our operating hours is between 9:00 AM to 12:00 PM and 2:00 PM to 6:00 PM, Mon-Fri. I have located your tickets and all your tickets have been merged. We will reply to it in a few.

    We apologize for the delay in our reply since we currently have high email volume due to the peak season. Hoping for your patience and understanding.

    Best Regards,

    HUION Customer Support

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