Kamvas Pro 16 Issue

Hi Everyone,


I've recently received a new Kamvas Pro 16 and it's been working fine for about a week or so but lately I've been having this problem where once I turn it on... after around 20 seconds or so the screen starts shaking and then stays all blurry. The only way I have found to fix this problem is to uninstall the drivers entirely, then reinstall them... EVERYTIME I want to use tablet I have to go through this..

Additionally, if I take a screen shot of the tablet's screen it comes out perfect so it's just the display messing up. I took a picture with my phone of GIMP to show the effect

image


I have it plugged into a Geforce 1070 in my desktop PC - any suggestions?


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  • Hi Paul Mouland, thank you for your post. This issue may be caused by several factors such as the cable, ports, or the display screen itself. Thus, we will have to test your tablet further and I will reply to your ticket for some troubleshooting steps that can help us either resolve the issue or help us determine the cause, at least.


    Best Regards,

    HUION Customer Support

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