Can't charge my HUION INSPIROY Q11K driver

Hello everyone ! Like I told on the title, I can't charge the driver. However I follow very precisely the instructions: I uninstall every applications and turn down my antivirus, but the loading freeze at the middle of the process and I don't know why...

I'm very sad because it is a gift bought on Amazon yesterday and it is very important for me. 

Thanks for helping me

  • Hi Aube Mendes Afev, do you mean that the driver installation is stuck halfway? If so, kindly check out this article: What To Do When Driver Installation Is Stuck Halfway.


    Best Regards,

    HUION Customer Support

  • Thanks for your answer! I just followed the instructions of the website, but it didn't work... I don't know what to do now...
  • Hi Aube Mendes Afev, I'm sorry to know that. I'll create a ticket for you so we can further check on your issue. 


    Best Regards,

    HUION Customer Support

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