My HUION GT-220 V2 keeps cutting out when using a USB hub with SURFACE PRO 7

 Hi there, I have a Surface Pro 7 and as this only has 1 usb port I have attached a USB hub with USB 3.0 ports to allow for my TVPAINT dongle (this is the software I need to use) and a port used for the HUION.  It seems to work for a few seconds, then cuts out and I have to unplug the huion usb and then put it back in, it works for a few seconds again then cuts out.  I have tried all 3 drivers - tried 2 different usb hubs also.  Can anyone help?  Thank you!

  • Hi Sam Real, kindly try the driver for Kamvas 22 Plus which is the Driver_14.8.166.1482_HID version. Does it disconnect if you directly connect your tablet's USB cable to your computer without using the dongle? 

    Best Regards,

    HUION Customer Support

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