Solved

Not working on MacOS Big Sur

Driver stopped working on MacOS Big Sur. The update is out now for recent macs. 

The Driver will always say it's disconnected no matter if the tablet service is restarted or the latest driver is re-installed.

It's not my tablet because it works as expected on Windows.


3 people have this problem
  • Huion do know about this and we are waiting on a new driver update to fix. I have the same problem




    1 person likes this
  • Hi Rodrigo Gonzalez Gomez and Ben Cox, thank you for your posts. We are closely coordinating with our software engineers about this and they are doing their best to release the updated driver to work on MacOS Big Sur as soon as possible. We appreciate your patience and hoping for your understanding in this matter. 


    Best Regards,

    HUION Customer Support

  • my Driver stopped working on MacOS Big Sur.I have the Kamvas pro 16

    It's not my tablet because it works as expected on Windows.

  • Hi Maciel Domingos, we are still doing some tests on the updated driver for MacOS Big Sur. We expect to be able to release an updated driver soon. We appreciate your patience and understanding in this matter.


    Best Regards,

    HUION Customer Support

  • Can you give us an idea on how soon?
  • Hi William, we estimate to have an updated driver within 2 weeks; it may be either a beta version or the official version, depending on the result of the tests. Kindly check our reply to your ticket as well. If you won't find it in your inbox, kindly check your spam or trash folders.


    Best Regards,

    HUION Customer Support


    1 person likes this
  • Just following to hear of the BIG SUR Driver Updates... Parallax is off as well as the dock disappears when connecting the screen... Just got my Kamvas 22 Plus yesterday after waiting for 2 weeks in the mail, in the meantime I upgraded to BIG SUR and now I cant use my new toy... 

  • You know what sucks more? The development team had over 10 Big Sur betas to update and waited till the very last second to get to work on updating the drivers. This says a lot about the support of huion products...

  • That does seems a bit weird. Not as though Big Sur was a surprise to the world. :(

  • The Parallax is the most fun... it's about 1/4-1/2 inch off at the top center but right on at the bottom... kinda fun to try and draw that way.... and my MAC Dock disappears as soon as I plug the HDMI into the connector...


  • Will Huion 420 get a driver update too?! Because I've got mine today and it isn't recognizing the pressure... 

  • Thank me for checking before buying the kamvas 22 plus. After seeing posts older than this, where the answer was still a "2 weeks for the drivers" I'm either staying with my iPad Pro or going Wacom.
  • Although its a bit weird right now... I really do like the Kamvas 22 Plus over the Wacom... The price especially. I think they'll get there poop in a group soon by the time you receive your tablet and we'll all be OK...  

  • Maybe, it's not about the drivers though, it's the fact they've waited until the OS of one of the biggest software manufacturers came out before posing themselves the issue to update their drivers. I kind of feel I can't trust them, if it weren't for my scouting the web I would have never found out.
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