Kamvas 16 pen won't work

Hello,

I just acquired a Kamvas 16, and I wanted to use it with my MacBook Pro (version 10.12.6), but the pen won't work at all. I tried it with an HP desktop running on Windows 8.1 and the pen worked just fine. Why isn't it working on my Macbook? I uninstalled and reinstalled the driver, restarted my Mac, increased the pen's sensibility (I think that's what it's called?), disconnected and reconnected the tablet, turned it off and on, and nothing changed. Do you know how I can fix this?

Thanks in advance!

  • Hi Inna Deshi, if your tablet works on a Windows computer but not on your Mac, it is possible that the issue is caused by the driver installation where the Huion Tablet and TabletDriverAgent apps were not added to your whitelist. Please try the steps found in this article that may help resolve your issue: How to Install Huion Driver on MacOS.


    Best Regards,

    HUION Customer Support

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