420 Tablet On a Mac
Hi!
I have a Macbook Pro, and I downloaded the correct driver, but when I install it, the program never asks me to open my system preferences to allow accessibility. Additionally, when downloaded, the software doesn't recognized the tablet as plugged in.
Help?
P.S. I did an SMC reset on my mac, and still not recognizing the tablet being plugged in.
Thank you!
Hi Elle Cuddy, I'm sorry to know that. Please try to follow the installation instructions found in the attached PDF file and please install Driver_12.0.5 version which you can download from this link: Huion 420 Graphic Tablet Drivers.
By the way, may I know which MacOS version is your Macbook Pro running on?
Best Regards,
HUION Customer Support
Of course I was following the installation instruction.
My Mac is running Yosemite 10.10.5
Hi Elle Cuddy, thank you for your clarification. May I know what software are you using?
The Driver_12.0.5 is the newest version which can only work on MacOS 10.12 or later. Since you are using MacOS 10.10.5, you can try using the older driver versions such as Driver_11.1.8, Driver_11.1.4, or Driver_11.1.3. However, there might be some issues when you use an older driver version with a new software version. If it is possible for you to update your MacOS to at least 10.12 (MacOS Sierra), you can use the latest driver version for your tablet.
Best Regards,
HUION Customer Support
What do you mean? the software I downloaded from your website?
That would be: HuionDriver_v12.0.5
Also, I would update my op. system, but I have hardly any RAM right now! :)
Tried every single driver package for both the "h420" and the "420," none of them worked. I will be returning this.
Extremely dissatisfied.
Hi Elle Cuddy, it is unfortunate that you still have issues even with the older drivers. I'm sorry about that.
The software I was referring to is the drawing or writing software you are using such as Photoshop, Autodesk Sketchbook, etc.
If you have not returned the tablet yet and since updating your operating system is not an option, kindly try the following:
Best Regards,
HUION Customer Support
hi! i currently bought Huion 420 yesterday but it doest seems to work on macOS Big Sur.
Hi Samantha Jampi, please try the attached driver on your Big Sur computer. Before installing this driver, please make sure that all your tablet drivers are properly uninstalled, whether from us or other brands.
Best Regards,
HUION Customer Support
I downloaded the correct driver for my 420 tablet and now my pen is not working I tried to uninstall it and install it again but it is still not working is there a way to fix this
Hi Enoch, Please check as the following steps:
1. Did you put AAA battery in the pen and did you press the button on the top of the pen?
2. If the pen still is not working after you check step1, does the driver show "connect", what is the version of the driver, make sure you have installed the correct one.
3. If you install a correct driver and the driver connects properly, please try the following methods:
Without drive(uninstall driver):
Method 1: whether the pen can move the cursor;
Method 2: whether the indicator light of the board will be on when pressing the key on the board;
Method 3: touch the pen on the board to see if the pen indicator on the board will be on.
If the above phenomenon is normal, the hardware problem can be eliminated.
With driver(version 12):
Method 1: check whether the anti-virus software is closed;
Method 2: confirm whether the tablet is connected in the driving interface;
Method 3: the driver runs as an administrator if the operating system of your computer is windows
Best Regards,
HUION Customer Support
I'm operating on a 2015 MacBook pro and the pen works without driver 12 but it does not with the driver in. and it is saying connected.
Hi Enoch, the pen working without driver 12 means the pen is not defective. You may not install the driver properly, please find the following article for your reference
How to Install Huion Driver on MacOS
https://support.huion.com/en/support/solutions/articles/44001854273-how-to-install-huion-driver-on-macos
Best Regards,
HUION Customer Support