Function button on Kamvas 13 is stuck
We just opened our new Kamvas 13 and the Function button appears to be stuck. Every time we start the device up it goes to the Backlight settings and we cannot close those or navigate to any other menu. As a result the tablet is unusuable.
Hi Matthew Johnson, I'm sorry to know about your issue. Kindly send the following information to service@huion.com for further assistance:
Best Regards,
HUION Customer Support
Hi I'm having the same problem
Hi Libby Snow, please send the email with the necessary information so we can assist you further. Thank you!
Best Regards,
HUION Customer Support
Hi Diego_ EF, kindly press the stuck button and gently turn it to either left or right until it gets released.
Best Regards,
HUION Customer Support