Huion 420 Scrolling instead of drawing

Kyran Clancy

started a topic about 3 years ago

Hey does anyone know how to fix the huion 420 scrolling and dragging instead of drawing?

O

Orliza Amodia
said about 3 years ago
Hi Kyran Clancy, thank you for providing the video in your ticket. Kindly try the following steps:
1. Try to change your pen nib with a new one.
2. Uninstall the tablet driver you currently have on your computer, if you have installed one, unplug your tablet then plug it back again to your computer. Test if your tablet works fine without the driver.
  a. If it works fine without the driver, then the issue is caused by the driver. Proceed to #3 below.
  b. If it still won't, it may be caused by other factors which we will have to test further. Proceed to #4 below.
3. (From #3.a.) Unplug your tablet from your computer, restart your computer, download and install the latest driver for your tablet from this link: Huion 420 Graphic Tablet Drivers. Make sure that your tablet is not connected to your computer, your antivirus is turned off and all your drawing programs are closed as you install the driver.
4. (From #3.b.) Please reply to your ticket so I can send over the software where we can test your tablet further.
Best Regards,
HUION Customer Support
d

do you know
said over 2 years ago

Hi there, i have recently bought Huion tablet h950p i like it but i have experienced some issues.

1- When i use adobe flash for animation it is scrolling instead of drawing.

2- when i use a recent adobe animate, it is not working at all, the cursor stops moving until i use my laptop's mouse, it is only working when i activate the gaming mode but again with this mode i dont have the pressure while drawing.

i tried all the above it didnt fix it.

I need help, thank you.
O

Orliza Amodia
said over 2 years ago
Hi do you know, kindly provide the following:
- Version of the tablet driver you've installed
- Your computer's operating system and version
- Adobe Flash version
- Adobe Animate version
- A video of your issue so we can have a better idea of the settings you have with your drawing program
Best Regards,
HUION Customer Support