Solved

Screen sensitivity issue

Chandler Lyman

started a topic about 1 year ago

My kamvas pro 12 is giving me issues when I try to draw on it. I used to be able to lightly glide across the screen with my pen but now it is making me press harder on the screen to draw anything. I feel as though the pressure sensitivity is off on my kamvas pro 12. Do you know why it is requiring tons of pressure for me to draw.

O

Orliza Amodia
said about 1 year ago
Hi Chandler Lyman, thank you for your post. Kindly try the following:
- Change your pen nib with a new one
- Make sure you have the latest tablet driver installed on your computer. You can check this link: Huion Kamvas Pro 12 Tablet Display Drivers
- Adjust the pressure sensitivity in your tablet driver as seen below:
- Try connecting your tablet to a different USB port on your computer
- If you have access to another computer, please try your tablet with a different computer and check if the pressure sensitivity is still off.
Best Regards,
HUION Customer Support
C

Chandler Lyman
said about 1 year ago

Its not letting me apply any of the sensitivity options. What should i do? Do I need to reinstall my huion app or whatever?
O

Orliza Amodia
said about 1 year ago
Hi Chandler Lyman, yes, please try to reinstall the latest driver for your tablet. You can check out these articles on how to uninstall and reinstall the driver:
- How to Install/Uninstall Huion V14 Driver on Windows (Video)
- How to Install Huion Drivers on Windows
Take note of the following when installing the driver:
1. Your tablet must not be connected to the computer
2. You don't have any other tablet drivers installed on your computer, whether from us or other brands
3. Restart your computer before installing the driver
4. Turn off your antivirus and close all your drawing programs
Best Regards,
HUION Customer
T

Timothy Basajjabaka
said 10 months ago

My Huion H580 pen sensitivity is too high that I draw from space what can I do
O

Orliza Amodia
said 10 months ago

Hi Timothy Basajjabaka, from what you've described, it is possible that what you are experiencing is the pen hovering issue. You can try the steps found in this article: Hovering Issue with Huion Digital Pen. If in case the steps won't resolve your issue, please reply to the ticket that I've created for you since we will have to check your unit further. You can check your spam or trash folders if you don't find it in your inbox.

Best Regards,
HUION Customer Support