Solved
Screen sensitivity issue
My kamvas pro 12 is giving me issues when I try to draw on it. I used to be able to lightly glide across the screen with my pen but now it is making me press harder on the screen to draw anything. I feel as though the pressure sensitivity is off on my kamvas pro 12. Do you know why it is requiring tons of pressure for me to draw.
Hi Chandler Lyman, thank you for your post. Kindly try the following:
Best Regards,
HUION Customer Support
Its not letting me apply any of the sensitivity options. What should i do? Do I need to reinstall my huion app or whatever?
Hi Chandler Lyman, yes, please try to reinstall the latest driver for your tablet. You can check out these articles on how to uninstall and reinstall the driver:
Take note of the following when installing the driver:
Best Regards,
HUION Customer
Hi Timothy Basajjabaka, from what you've described, it is possible that what you are experiencing is the pen hovering issue. You can try the steps found in this article: Hovering Issue with Huion Digital Pen. If in case the steps won't resolve your issue, please reply to the ticket that I've created for you since we will have to check your unit further. You can check your spam or trash folders if you don't find it in your inbox.
Best Regards,
HUION Customer Support