gt-191 v2 device is disconnected win 10
Hey. Please help me deal with the problem.
They gave me a graphic monitor gt 191 v2 and it worked fine for several hours. Then, during operation, it suddenly stopped responding to the stylus signal. the application says that the equipment is turned off, the monitor shows a picture, but does not work like a graphics tablet.
I took advantage of the official recommendations from your site, namely:
deleted the application (many times in many ways, including cleaning the computer logs)
installed the application again according to the instructions from your site
changed yusb wire (shdmi wire works well)
tried to connect to two different computers
and even updated windows 10)))
nothing helps solve my problem. The program for the tablet on all devices writes that the device is not connected, and all computers see my graphic monitor as a regular additional monitor.
It can be seen that the problem is purely software, but for two days now I can’t solve it.
serial number 8cdd0sh01604