Huion gt 191 pen only working when plugged into the charger.

Hello, my GT 191 pen is only working when it's in the charger, and immediately shuts off when I unplug it, I saw other people had the same problem but has anyone found a fix? or do I need a new pen? 

1 person has this problem
  • Hi  Isabella Cotto, we confirm that your pen is defective. We will create a ticket for you. Please reply to us in the ticket and provide the product information so we can help you further.

    Best regards, 

    HUION Customer Support

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