HS 611. Huge mouse cursor lag after right button click on mac os Catalina.
Hello,
I encountered the issue with the side buttons click on HS611 pen. There is a variable lag between click and cursor movement. Sometimes after a click, the mouse cursor freezes for a second. See the video attached.
The issue is repeatable on different computers working under macOS Catalina.
Driver version 200417
Hi Mirrorart, if this issue does not get resolved when using the Driver_14.4.4.200106 version, which is the resolution I've provided to your other concern, we will have to check your pen's performance using our software. Do you have access to a Windows computer? Unfortunately, our software can only run on Windows at this time. Please let me know if you do so I can send the software to you.
Best Regards,
HUION Customer Support
buongiorno,il cursore della mia penna va a scatti,ho gia cambiato la punta ma continua ad andare a scatti, in più nella mia kamvas 16 il cursore per ingrandire non funziona più,come posso fare?
Ciao Laura Cute, prova gentilmente a eseguire i seguenti passaggi per risolvere il problema o aiutare a determinare almeno la causa:
I migliori saluti,
Assistenza clienti HUION
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Hi Laura Cute, kindly try to perform the following steps to either resolve the issue or help determine the cause, at least:
Best Regards,
HUION Customer Support