Pen doesn't work properly

My pen has worked good till today. (H640P Inspiroy)

When I used it without the driver only a square area of the tablet would work, but with the driver active it would work good.

Today, when I activated the driver, the cursor didn't even show up.

I thought the solution was downloading the newest version of the driver, so I installed the version Driver_14.8.90, but nothing changed, not even when i changed the tip.

The lights of the tablet are on and work properly, the driver says "device connected", it's just the pen that doesn't work.



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  • Hi Elejelek626, looking at the video you've provided, it looks like you have manually changed your tablet to phone mode. Kindly try pressing buttons 1 & 5 simultaneously for 3 seconds to exit the phone mode. Article: How to Manually Set Your Tablet to Phone Mode.


    Best Regards,

    HUION Customer Support

  • Hi, turns out I have the same problem. When I press 1 and 5 on my tablet it doesn't do anything.

  • hi, I cant see my reply so just rewriting here, I also have the same problem but pressing 1 and 5 at the same time won't work.


  • Hi sema, do you have the same tablet model which is H640P? If you don't, please try to check which keys to press depending on your tablet model from this article: How to Manually Set Your Tablet to Phone Mode


    Best Regards,

    HUION Customer Support

  • I have a H1060P and pressing 1 & 5 won't work for me. It has been in phone mode for a few days and I can't seem to change it.
  • Hi sema, I'm sorry to know that. We will have to ask more information from you so we will reply to your ticket and assist you from there.


    Best Regards,

    HUION Customer Support

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