Pen Pro 20 not working
Hi, yesterday all of a sudden my pen for my kamvas Pro 20 stopped working, I already reset everything, I tried uninstalling the driver and reinstall them, nothing worked.
Hi, yesterday all of a sudden my pen for my kamvas Pro 20 stopped working, I already reset everything, I tried uninstalling the driver and reinstall them, nothing worked.
Hi Cris Lopz, have you tried your tablet without the tablet driver? If it worked without the tablet driver, it means that the issue was caused by the tablet driver. So all you need to do is reinstall the tablet driver and make sure that your tablet is not connected to your computer as you reinstall the tablet driver. You can check out these articles as your guide: How to Install Huion Drivers on Windows and How to Install Huion Driver on MacOS.
But if your tablet does not work without the tablet driver, then it may be possible that your issue is caused by your USB cable, your ports (tablet or computer), your pen, or your tablet itself. Here's what you can do after trying the steps mentioned above:
Best Regards,
HUION Customer Support