Solved

Windows 10 install

R

Ron Grzywacz

started a topic almost 4 years ago

When I try to install driver on Win10 it takes me to windows settings screen

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Orliza Amodia
said almost 4 years ago
Hi Ron Grzywacz, thank you for posting your issue in installing our driver. Please try following the steps below:
1. Uninstall all your tablet drivers and make sure there are no other tablet drivers installed on your computer, whether from HUION or other brands.
2. Disconnect your tablet from your computer and reboot your computer.
3. Turn off your antivirus and make sure you don't have any drawing programs opened.
4. Install the latest driver for your tablet which you can download from this link: HUION H430P Graphic Tablet Drivers. You can also refer to the following article as a guide: How to Install Huion Drivers on Windows
5. After the driver has been installed, you can then connect your tablet to your computer.
I saw the ticket that was created when you sent an email to us. I will reply to it as well.

Best Regards,
HUION Customer Support
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alex daley
said over 2 years ago

I just got my tablet today. If I turnoff the anti virus can, can I turn it on again after the driver is intslalled.
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Orliza Amodia
said over 2 years ago

Hi alex daley, I'm glad that you've received your tablet! Yes, you can turn it on after you've installed the driver. Turning the antivirus off is only needed while installing the driver.

Best Regards,
HUION Customer Support

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