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replacement pen
I have an H420 and my pen stopped working. I bought a new pen, but I don't know how to pair it with the tablet, does anyone else know how?
I have an H420 and my pen stopped working. I bought a new pen, but I don't know how to pair it with the tablet, does anyone else know how?
Hi Kaylan A., you don't need to pair your pen to your tablet. May I know the model of the pen you've purchased? Basically, the pen model that is compatible to H420 is battery pen, Pen68. If you purchased a different pen model, then that is the reason why it does not work. However, if you purchased the right model, kindly insert a new AAA battery and press the power button and you'll be all set. You can check out this video on how to insert the battery and turn on the pen: How to use the battery pen (Pen 68)?
Best Regards,
HUION Customer Support
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I have purchased the Pen68 and replaced the AAA batteries but there is still no reaction. The tablet says it (the tablet) is connected to my computer, but I am not sure whether or not the tablet is the problem. I have also purchased the pen in a different color, does that make a difference?
https://store.huion.com/products/battery-pen-pen68
Hi Kaylan A., the color won't matter as long as the model is correct. Kindly try checking out this video: Tips for fixing the digital pen (PEN68). Otherwise, please try these steps to determine if the problem is with your pen, your tablet or your driver:
If the tablet works fine without the driver, then the issue is with the driver. If the tablet still doesn't, it may be caused by other factors which we will have to further look into. We can then provide the solution when we determine the cause of your issue.
Best Regards,
HUION Customer Support
hello my name is chance and i have a huion 420 do i need a pen68 or no i want to know before buying
Hi Chance, the pen compatible with your Huion 420 graphic tablet is Pen68. You can purchase it from this link: Huion Battery Pen PEN68.
Best Regards,
HUION Customer Support
Hi Apoorva Bijon, do you mean HS64? If it is, then please purchase the Battery-free pen PW100. Here's the link where you can purchase it: Huion Battery-Free Pen PW100. You don't need to do anything since this pen will automatically work with your tablet when you receive it.
However, if your tablet is not the HS64, may you please provide the correct model so I can help you with which pen you need to purchase? Better yet, please send your serial number to service@huion.com so we can check the model ourselves. The serial number can be found at the back of your tablet, right after S/N.
Best Regards,
HUION Customer Support
1 person likes this
Hi. The pen for my Huion H610PRO is no longer working, can I still buy a replacement for it? If I can, which model? Thank you