Power Button on Kamvas Pro 12

After plugging in my Kamvas, I turned it on, it gave me no signal. I decided to turn it off and then on again, but now the power button is stuck and won't work.

  • Hi Jake Mensink, thank you for posting your issue and I'm sorry to know that your power button is stuck. Please send the following information to so we can assist you further:

    • Purchase order number;
    • Product serial number (S/N), which can be found at the back of your unit;
    • Link where you purchased the item;
    • A video that clearly shows your issue (kindly send it through WeTransfer or upload to Google drive and grant permission to allow anyone with a link to view it).

    Best Regards,

    HUION Customer Support

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