Solved

Installing HUION taking so long

Greta Yukare Taneno

started a topic over 2 years ago

I'm installing Huion H430P and it's taking so long. It goes fast until the middle, and then it stops. I'd like to know if that's normal, or if there's something wrong.

It's been more than 15 minutes stucked there.

G

Greta Yukare Taneno
said over 2 years ago

It's been 3 hours..and still stucked
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Orliza Amodia
said over 2 years ago
Hi Greta Yukare Taneno, it is unfortunate that the driver installation is taking so long. May you please provide a video or screenshot on which part of the installation process you are stuck in? For your reference, you can also check out these articles:
- How to Install Huion Drivers on Windows
- How to Install Huion Driver on MacOS
I look forward to your reply. You may also send an email to service@huiontablet.com with the following information for further assistance:
- Product order number;
- Product serial number (S/N), which can be found at the back of your unit;
- Link where you purchased the item;
- Operating system of your computer
- A video that clearly shows your issue (kindly send it through WeTransfer or upload to Google drive and grant permission to anyone with a link to view it).
Best Regards,
HUION Customer Support
A

Adi Mohammad
said over 2 years ago

I have the same issue
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Orliza Amodia
said over 2 years ago

Hi Adi Mohammad, may you please provide a video or at least a screenshot?

Best Regards,
HUION Customer Support
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Adi Mohammad
said over 2 years ago

I just place the file on local disk D and boom problem solved.
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Orliza Amodia
said over 2 years ago

Hi Adi Mohammad, I'm glad it has been solved.

Best Regards,
HUION Customer Support

1 person likes this
A

Al- ex
said almost 2 years ago

i'm having the same problem, already tried two versions of the driver and nothing
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Orliza Amodia
said almost 2 years ago

Hi Al- ex, kindly try the steps found in this article: What To Do When Driver Installation Is Stuck Halfway.

Best Regards,
HUION Customer Support

1 person likes this