Recently bought a GT220 V2 and both pens do not work. Please help.
I acquired a GT220 V2 in the end of last December. Both pens do not work, they aren't charging. One of them is only working if plugged on USB all the time, but this is not how it is supposed to work.
I am looking for support from Huion for days, but they won't answer my messages or emails. The store is reffusing to refund the costs of a new pen, and now I don't know what I am supposed to do.