Solved
GT 191 driver wont work correctly
I got the driver, I open it but i can't click on anything when it fully loads in. The only buttons i can click on are the ones that close the driver.
I got the driver, I open it but i can't click on anything when it fully loads in. The only buttons i can click on are the ones that close the driver.
Hi Miguel, thank you for reporting your driver issue.
Please uninstall the tablet driver and make sure there are no other tablet drivers installed on your computer, whether from Huion or other brands. Having multiple tablet drivers installed on your computer will mess up the tablet driver.
Install the latest driver for your tablet which you can download from this link, Huion GT-191 Tablet Drivers (version Driver_14.8.90 for Windows and version Driver_14.4.4.191025 for Mac), and follow the installation process from these articles:
Windows computer: How to Install Huion Drivers on Windows
Mac computer: How to Install Huion Driver on MacOS
If you still experience the same issue after performing the steps above, please send an email to service@huiontablet.com with the following information so we can assist you further:
Best Regards,
HUION Customer Support
Hey its me again, so i followed the steps, uninstalled the driver closed all drawing software unplugged the tablet but when i restart my PC download the driver set it up and plug the tablet back in it still says that the device is still disconnected.. I don't know what to do, thank you for your help..
Hi Miguel Acevedo, thank you for the update, there might be an issue with your cable or USB port. Kindly try the following:
If the above-mentioned steps still do not work, kindly send the requested information as stated below to service@huiontablet.com so we can assist you further:
Best Regards,
HUION Customer Support
Miguel Acevedo created topic
2 days ago on Sat, 11 Jan at 1:53 PM
Hi Miguel Acevedo, your order number is usually found in the email confirmation that you've received when you purchased your tablet. If you purchased it from Amazon, you can just login to your Amazon account and look for it from your order history.
Best Regards,
HUION Customer Support