Solved

Driver doesn`t work correctly

Катя Сметанина

started a topic over 3 years ago

Hello! After a few last Win10 updates my tablet Huion NEW 1060 Plus doesn`t work correctly. I tried last versions of drivers, v14.8.73.993 and v14.7.15 4.586. And both of them have problems. With v14.8 my tablet just unexpectedly stops working before I reconnect tablet. And it repeats again and again while I`am drawing. And with v 14.7 Photoshop 2019 works with delay and hovers.
Will be thankful for you help!

O

Orliza Amodia
said over 3 years ago
Hi Катя Сметанина , thank you for reporting your problem. Does the tablet work fine without any tablet driver installed? If it does, then the issue is just with the driver. Please send the following information to service@huiontablet.com for further assistance:
1. Product Serial Number (found at the back of your tablet)
2. Purchase Order Number
3. Link where you purchased your tablet
4. A video showing your problem clearly (kindly send it through WeTransfer or upload it to Google Drive and please make sure you grant permission to anyone who has the link).
Best Regards,
HUION Customer Service