Kamvas pro 16

Let me start by saying, before I made software updates, the tablet worked perfectly. I updated my MAC with latest version 7 Nov 2019, then I downloaded the newest Photoshop update version 2020, I finally downloaded the latest drivers for the tablet. Everything went well with downloads and before the downloads the tablet work flawlessly. Now, I can see the screen on the tablet (mirrored from Mac), but the stylus does not work (screen does not recognize stylus). but also the express touch buttons do not work either now. The screen does read the stylus in "monitor calibration" only on the app. 

S/N: 95DB9SHOO194

My speculation is I believe since Mac updated the IOS, I think HUION needs to be a new driver update.

Any help would be greatly appreciated; thank you in advance.

  • HI Robert,

    Thank you for reporting your problem. I have created a ticket for you and an agent will get back to you within 1-2 business days. 

    Best Regards,

    HUION Customer Support

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