Solved

Cant use my tablet when a video is playing?

M

Monika Palmes

started a topic over 1 year ago

Hi my pen just stops when a video is playing from YouTube or another thing but it works fine when its paused?

I've been through the settings in the huion pentablet but nothing works

help!

O

Orliza Amodia
said over 1 year ago

Hi Monika,

Thank you for reporting your problem. May you please try using the tablet without the tablet driver installed and play a video? If the tablet works fine while playing a video without the driver, there may be a conflict between the driver and the YouTube side.

Are you playing the video through a browser or through an app? Aside from YouTube, what other software do you have problems in using our tablet with?

Best Regards,
HUION Customer Support

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