Have you experienced the frustration of purchasing a new pen for your Huion tablet or pen display, only to find that the pen pressure is reversed or not working correctly? This issue typically occurs when using an incompatible pen model.
Why Does This Happen?
Huion tablets and pen displays use different pen technologies across various product lines. Due to hardware advancements, newer pens may not be backward compatible with older devices, and vice versa. If you’ve purchased a pen that doesn’t match your tablet’s supported technology, you may encounter issues like reversed pressure sensitivity or no response at all.
Understanding Huion’s Pen Technologies
We have evolved our pen technology over the years, with significant improvements in performance and compatibility. Here’s a quick overview:
- PenTech 3.0 (Used in Kamvas 13, Kamvas 22, and Kamvas 22 Plus)
- Features a lower sensor position (3.5mm vs. 6mm) for reduced idling distance (0.3mm).
- Optimized nib shape for better accuracy.
- Supports felt nibs for a paper-like feel.
- Learn more: What is Huion PenTech 3.0?
- PenTech 4.0 (Used in Kamvas Pro 19, Kamvas Pro 27, Kamvas 13/16 Gen 3)
- 16,384 levels of pressure sensitivity with a 2g initial activation force.
- Automatic tilt adjustment (up to 60°).
- Thinner pen head and reduced retraction distance (0.35mm).
- Learn more: What are the improvements on PenTech 4.0?
How to Fix the Issue
- Check Your Tablet’s Compatible Pen Model
- Refer to your device’s manual or Huion’s official website to confirm which pen technology it supports.
- Example: A Kamvas Pro 19 requires a PW600/PW600S (PenTech 4.0), while a Kamvas 22 Plus uses a PW517 (PenTech 3.0).
- Avoid Mixing Pen Generations
- Pens from different PenTech generations (e.g., using a PenTech 4.0 pen on a PenTech 3.0 tablet) may not function correctly.
- Update Drivers (If Applicable)
- Sometimes, driver updates can improve compatibility, but hardware mismatches will still require the correct pen.
- Contact Support for Assistance
- If you’re unsure which pen is right for your device, reach out to our customer support for guidance.
- Visit our Support Center and submit a ticket for personalized assistance.
Final Thoughts
As we continue to innovate, some older hardware may become incompatible with newer accessories. Always verify pen compatibility before purchasing to ensure the best performance.