Solved

ideas to fix pen

Enoch Orland (The Wooden Box)

started a topic 7 days ago

Hi, So I got the huion kamvas pro 13 (2.5k). and its been working great but suddenly out of the blue whenever I connect it to my pc the pen acts like a mouse only on my other monitor. and I've done all the basic stuff people would try, uninstalling and reinstalling the driver, restarting my pc, other things, ect ect. so I would love any suggestions or ideas anyone has, cause I need it working for a project ASAP and idk what to do.

O

Orliza Amodia
said 6 days ago

Hi Enoch Orland (The Wooden Box), based on your description, the pen only works on your other monitor, and not on your tablet screen. If this is so, please open the driver, and go to Pen Display > Working Area. Tne, choose your pen display's screen. You can also refer to this article: How to Set Your Tablet Display Work Area.
Best Regards,
HUION Customer Support
E

Enoch Orland (The Wooden Box)
said 6 days ago

This worked! (With also doing a few other things) thank you sm! Let's hope this problem doesn't come up again. Thanks Enoch
O

Orliza Amodia
said 5 days ago

Hi Enoch Orland (The Wooden Box), thank you for the update! Thank you for choosing HUION!
Best Regards,
HUION Customer Support