Pen pressure is not working properly

Tung To Quang

started a topic 4 days ago

I'm using the RTP-700, I don't know why but in a random day, my tablet pressure doesn't feel right, I need to press it harder in order to click, like it is way harder. I redownloaded the driver, huion app, unplug or set the setting to default but it doesn't fix the problem. The touch is not broken but I still don't know why.

O

Orliza Amodia
said 2 days ago
Hi Tung To Quang, please try the following steps:
1. Replace your pen nib with a new one. Ensure there are no dust particles inside your pen tip.
2. Uninstall the driver and install a different version. You'll find it here: Huion Download Center (click "Older version").
3. If you're using a Windows computer:
  Open the driver > go to Settings > click the "General" tab > click "Administrator privileges" button if you see it. Then, wait for the driver to refresh, then test.
  Ensure that the driver is already running (with administrator privileges) before opening your drawing software.
  On the driver, go to Settings > click "About" tab > click "Software Diagnosis" > click "Repair" on Wintab32.
4. Try on a different drawing software.
5. Try using your tablet on another computer.
If you still experience the same issue in all the steps above, please email us at service@huion.com and provide the following:
1. Serial # (found on the back of your tablet, which starts with S/N)
2. Your computer operating system and its version
3. Driver versions you've tried
4. Your drawing programs and their versions
5. Details of your issue
Best Regards,
HUION Customer Support