General FAQs

How Can I Know the Firmware Version for My Huion Pen Tablet/Display and Have it Upgraded Properly?
In some cases, to improve the performance of our product, we will release some new firmware. If you are wondering whether the firmware version in your Huion...
Thu, 21 Nov, 2019 at 10:09 AM
How to Tell If Your Graphic Input Device Has Tilt Support and How to Use It? (Windows)
How to tell if your graphic input device has tilt support and how to use it? (Windows)   Doubts on how to use the function of brush tilt and how to tell i...
Fri, 29 May, 2020 at 10:45 AM
Answers to FAQ about Pressure Sensitive Stylus
Wire connection, driver installation, and pressure sensitivity test are troubles that beginners may come across when they are working on a pen tablet or pen...
Wed, 27 Mar, 2019 at 2:58 PM
Related notes on MacOS Mojave and Catalina
Apple recently has launched the latest official version of MacOS Mojave 10.14 and MacOS Catalina 10.15, which will bring users a more rigid security togethe...
Tue, 2 Jun, 2020 at 11:07 AM
How to Identify Huion Product Models?
Abstract: Do not know the product model of your Huion product so you can't provide detailed information to the customer service when having issues? We ...
Tue, 16 Jun, 2020 at 11:05 AM
What Is a Pressure Sensitive Stylus?
Abstract: If you have no idea about what a pressure-sensitive stylus is and you know nothing about the types of pressure sensitive stylus, you can check ...
Tue, 7 May, 2019 at 1:47 PM
How to upgrade the firmware for Huion product
To improve the performance of our product, sometimes we will release firmware update to help.  Do you want to upgrade to the latest hardware? Are you no...
Tue, 22 Oct, 2019 at 4:43 PM
Does Huion have a Tablet Driver that will support Linux?
Huion does not offer a Linux driver directly, but there is a Linux driver available for some Huion tablets at the Huion-Linux Project on Github. It is a col...
Wed, 24 Jul, 2019 at 4:22 PM
Why Don't I Receive Any Reply?
If you have not received our emails in your inbox, please check your Spam or Trash folders.  To ensure that you receive our emails and won't miss a...
Mon, 16 Mar, 2020 at 6:26 PM
How to Fix “USB Device not recognized” Error
When you plug in your tablet’s USB cable to your computer’s USB port, you may encounter the following error: “USB device not recognized”. This error is comm...
Tue, 16 Jun, 2020 at 10:59 AM