驅動程式的快捷鍵在以設定的情況下無法同步

如上

  • 你好, 宋宋。请尝试按照这篇文章中的步骤操作:《如何解决关机或重启后驱动程序设置未保存的问题》。如果问题仍未解决,请将以下信息发送至 service@huion.com,以便我们进一步排查:

    1. 序列号(位于平板电脑背面,以 S/N 开头)
    2. 计算机操作系统及其版本
    3. 驱动程序版本
    4. 固件版本
    5. 绘图软件及其版本(请提供所有出现此问题的软件)
    6. 一段视频链接,展示您在驱动程序中设置的快捷键,随后切换至绘图软件并显示该快捷键无法正常工作。请确保视频链接已解除访问限制。

    此致,

    HUION 客户支持

    -----------------------------------------------------------

    Hi, 宋宋. Please try the steps in this article: How to Fix Driver Settings Not Saved After Shutdown or Restart. If it doesn't solve your issue, please email the following to service@huion.com so we can look into this further:

    1. Serial # (found on the back of your tablet, which starts with S/N)
    2. Computer operating system and its version
    3. Driver version
    4. Firmware version
    5. Drawing software and its version (please provide all software that has this issue)
    6. Link to a video capturing the shortcuts you set on the driver, then switching to your drawing software and showing that the shortcut didn't work. Please ensure the restriction on the video link is removed. 

    Best Regards,

    HUION Customer Support

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