Huion Inspiroy H1060P graphics drawing tablet not receiving power at all

Xena seebo

started a topic 2 days ago

I've been carrying it in my bag for a while, but it stopped working. I mostly just use it on my phone. I checked the cord and the adapter of a to c, they're fine. I believe it's the tablet itself, when plugged in, the light doesn't even turn on.

O

Orliza Amodia
said 1 day ago
Hi, Xena seebo. Please try the following:
1. Connect the tablet to a computer and check if it works with a computer.
2. If you have a spare adapter, please try using a different adapter.
3. If you have a spare cable, please try using a different cable. Please ensure to use a data cable, not just a charging cable.
4. Try connecting your tablet to another phone.
5. Try updating your tablet firmware using a Windows or Mac computer:
  How to Update Your Huion Tablet's Firmware (Windows)
  How to Update Your Huion Tablet's Firmware (Mac)
NOTE (for other users who has a similar issue): The links above are only applicable to the models listed in the said articles. If your tablet is not on the list, please contact our support team at service@huion.com.
Best Regards,
HUION Customer Support