For security reasons, we do not keep a record of your password. If you have problems logging in to your account, kindly follow the steps below to reset your password:
A. For accounts in our official site:
- Got to https://www.huion.com/.
- Click on the Login icon at the top right corner of the page then click "Login".
Click "Forget password", enter your email address and click "Send code".
Check your phone which is connected to your account for a text message containing the code.
Enter the code and your new password then click "Confirm".
B. For accounts in our online store:
- Go to https://www.huiontablet.com/customer/account/login/.
- Click "Forgot Password".
Enter your email address associated with your Huion account and click "Continue".
You will then receive an email in your mailbox containing a link where you can create a new password.
C. For accounts in our support site for ticket tracking:
- Got to http://support.huion.com/support/login.
- Click "Forgot your password?".
- Enter your email address associated with your account and click "RESET MY PASSWORD".
- You will then receive an email in your mailbox containing a link where you can create a new password.