For security reasons, we do not keep a record of your password. If you have problems logging in to your account, kindly follow the steps below to reset your password:


A. For accounts in our official site:
  1. Got to https://www.huion.com/.
  2. Click on the Login icon at the top right corner of the page then click "Login".

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  3. Click "Forget password", enter your email address and click "Send code".

  4. Check your phone which is connected to your account for a text message containing the code. 

  5. Enter the code and your new password then click "Confirm".


B. For accounts in our online store:

  1. Go to https://www.huiontablet.com/customer/account/login/.
  2. Click "Forgot Password".
  3. Enter your email address associated with your Huion account and click "Continue".

  4. You will then receive an email in your mailbox containing a link where you can create a new password.


C. For accounts in our support site for ticket tracking:
  1. Got to http://support.huion.com/support/login.
  2. Click "Forgot your password?".
  3. Enter your email address associated with your account and click "RESET MY PASSWORD".
  4. You will then receive an email in your mailbox containing a link where you can create a new password.