When you connect Keydial mini to the computer(Windows) via Bluetooth, you may encounter that it fails to be connected. You can go through the following steps to sort it out.
Step 1: Make sure the Bluetooth version of your computer is or above Bluetooth 4.0.
Step 2: Upgrade the Bluetooth firmware
①Go to App Store on your Phone to check if the version of Huion Keydial app you are using is the latest version. If not, please update it.
②Connect your Keydial mini to your phone via Bluetooth. Please open Huion Keydial app, it will pop up to ask to update Bluetooth firmware. Please click on "update immediately".
Step 3: Upgrade the wired firmware
Connect your Keydial mini to your Windows computer via the cable. Please refer to the article below to upgrade:
How to Update Your Huion Tablet's Firmware(Windows)
Step 4: After two upgrades are successfully done, the Keydial mini can be connected to your computer(Windows) via Bluetooth.