Please note that it takes 1-2 working days to process your order, and the tracking number for your parcel will be emailed to you right after your order is shipped.
However, the email with shipping information may go to the spam folder, as firstname.lastname@example.org may not be included in the white list of your contact. In this case, please put email@example.com at your contact white list and you will find the email with shipping information, where the tracking number for your parcel can be found.
If the above mentioned solution does not help you locate the specific email, please send an email to Huion Customer Support Team at firstname.lastname@example.org with your issue specified, including the follow information:
- Order Number