What should I do if I encounter the "This Device isn't certified by Google Play Protect" issue on Huion Note E?

If you see the message "This device isn't certified by Google Play Protect", follow the steps below to register your device and restore access to Google Play services.


Method 1: Register Your Device (Recommended First Step)

  1. Open Settings on your device.
  2. Go to System > Google Device Registration.
  3. Tap Copy to copy your GSF ID.
  4. Tap the link to open the Google registration webpage.
  5. Log in using your Google account.
  6. Paste the GSF ID into the field and submit it to complete certification.


If the page crashes when you tap "Copy and open webpage."

Try clearing Chrome's cache:

  1. Open Settings > Apps.
  2. Find and long‑press Chrome.
  3. Tap App info.
  4. Go to Storage & cache.
  5. Tap Clear cache.
  6. Try the certification process again.


Additional Troubleshooting Steps (If the above methods still don't work)

If the issue continues, follow these steps:

  1. Step 1 — Register your device using another phone or computer
    1. On another device, log in with the same Google account you use on your Huion Note E.
    2. Visit: google.com/android/uncertified.
    3. On your Huion Note E, go to Settings > System > Google Device Registration.
    4. Copy the GSF ID shown there.
    5. On the other device, enter the GSF ID into the Google registration page and submit.
  2. Step 2 — Clear Google Play Services & Play Store data on your Huion Note E
    1. On your Huion Note E, open Settings > Apps.
    2. Select Google Play Services.
    3. Tap Storage & cache.
    4. Tap Clear cache and Clear storage
    5. Go back and select Google Play Store.
    6. Again, tap Clear cache and Clear storage.
  3. Step 3 — Restart and log in again
    1. Reboot your Huion Note E.
    2. Open the Google Play Store.
    3. Sign in again with your Google account.


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