Solved

My Pen isn't working

i have change for a new mac and when a put my huion HS610 the pen do not write well it just works when i put a lot of pressure sometimes but i cant do anything! the pen doesn't work. i tried to look it up in the  internet but nothing works can you help me?

  • Hi Fernando Jesus Quiroga Avalos, I'm sorry to know that. Does the tablet driver show "Device connected"? May I know which driver version you installed on your new Mac computer? 


    Kindly try the following steps if you haven't already:

    1. Make sure that the USB cable is connected securely;
    2. Change pen nib with a new one;
    3. Try using another USB cable and/or port;
    4. Try connecting your tablet to another computer to see if the issue still persists;
    5. Reinstall the latest driver from Huion Official website. Please follow the steps found in the following articles:


    Best Regards,

    HUION Customer Support


  • Thanks the problem was that i clicked deny in the agent option so it didn't let me do it right so i uninstalled and installed again and it work thanks!

  • Hi Fernando Jesus Quiroga Avalos, I'm glad to know that your issue is not fixed. Enjoy using your tablet!


    Best Regards,

    HUION Customer Support

Login to post a comment