Hello, my GT 191 pen is only working when it's in the charger, and immediately shuts off when I unplug it, I saw other people had the same problem but has anyone found a fix? or do I need a new pen?
Hi Isabella Cotto, we confirm that your pen is defective. We will create a ticket for you. Please reply to us in the ticket and provide the product information so we can help you further.
HUION Customer Support