Problem whit pressure

Hello everyone, I need help. A while ago my GT-191 pen display stopped taking pressure on drawing programs (Photoshop, krita, autodesk sketchbook).

I already tried to uninstall the program, and to reinstall as I read in the forum, and it works it takes the pressure, but when I restart the pc it stops taking the pressure again and I have to uninstall and reinstall again.

 

 

I don't know if it's a problem with my huion GT-191 or if it's a problem with some windows update.

 

Thank you! Sorry for my English, I leave below the Spanish version which is my native language.



----------------------- Spanish Version --------------------------------------------------


Hola a todos, necesito ayuda. Hace un tiempo mi pen display GT-191 dejo de tomar la presión en los programas de dibujo (Photoshop, krita, autodesk sketchbook).

Ya probé desinstalar el programa, y volver a instalar tal cual lei en el foro, y funciona toma la presión, pero cuando reinicio la pc deja de tomar la presión nuevamente y tengo q volver a desinstalar y volver a instalar.

 

 

No se si es un problema de mi huion GT-191 o si es un problema de alguna actualización de windows.

 

Gracias!


1 person has this problem
  • Hola Elias.lamas, lamento saber sobre los problemas que ha encontrado en su GT-191. ¿Puedo saber qué versión de controlador ha instalado? Le recomendamos que utilice el último controlador que es V14.8.129.1220_beta, que puede descargar desde este enlace: Controladores de pantalla para tableta Huion GT-191 (enlace).


    Si el controlador que tiene actualmente no es la versión mencionada anteriormente, desinstale el controlador actual que tiene desde el Panel de control. Después de lo cual, puede consultar este artículo sobre cómo instalar correctamente el controlador: Cómo instalar los controladores de Huion en Windows. Puede reiniciar su computadora después de haber desinstalado y reinstalado el controlador. Recuerde no conectar su tableta a su computadora, apagar su antivirus y cerrar todos sus programas de dibujo antes de instalar el controlador.


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    Hi  Elias.lamas, I'm sorry to know about the issues you've encountered in your GT-191. May I know which driver version have you installed? We recommend that you use the latest driver which is V14.8.129.1220_beta, which you can download from this link: Huion GT-191 Tablet Display Drivers.

    If the driver you currently have is not the above-mentioned version, please uninstall the current driver you have from the Control Panel. After which, you can check out this article on how to properly install the driver: How to Install Huion Drivers on Windows . You can reboot your computer after you've uninstalled and reinstalled the driver. Please remember to not connect your tablet to your computer, turn off your antivirus and close all your drawing programs before installing the driver.

    Best regards, 

    HUION Customer Support


    1 person likes this
  • Hi Beverly ! thanks for help me.


    I try this new driver, v14.8.129.1120_beta, and they works, but when i restar the pc it stop takingp ressure again. 


    I will describe step by step, how I install and uninstall the program, Maybe I'm doing something wrong.


    1- I uninstall the program (when I do it the pc restarts automatically)
    2- Unplug the usb of gt-191 and restart again
    3- Instal the drive and restart again
    4- I connect the usb again

    5- Test the pressure on krita/photoshop/autodesk sketchbook and it works
    6- Restart the pc
    7- The pressure don't work again on programs.


    In the software the pressure works, in the test box it works, but in the programs it does not. I really don't know why

    prueba.png
    (123 KB)
  • Hi  Elias.lamas, please try the methods below so we can further check what may have caused the issue:

    1. Check whether more than one driver is installed in your computer. If yes, please uninstall all of them and re-install the newest driver again.

    2. Try using a different computer to check if the problem persists.


    Best regards, 

    HUION Customer Support

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