Solved

HS610 Drivers do not show eraser function in MS PowerPoint

When I uninstall the HS610 drivers from my WINDOWS 10, my laptop recognises Huion pen with WINDOWS INK. The pen top button shows eraser (with rubber sign for selective erasing) and bottom button shows pointer. Both work well but then tablet hard keys do not work as there are no drivers in laptop. When I installed drivers (latest), neither pen and nor tablet hard keys show "selective eraser" (with rubber sign for selective erasing) function. The eraser function clears everything written on the MS PowerPoint slides. I am very frustrated as I bought this tablet for online teaching and I am seeing that a very important function is not working with PowerPoint (other functions work).

  • Hi  Nitesh Yelve, we will reply to you in the ticket, please check the ticket and give us the product and system's information, then we can help you further.


    Best regards, 

    HUION Customer Support

  •  

    Hi,

    I have resolved the issue. the problem is not with the tablet, in the Microsoft PowerPoint shortcut key E is for complete ink removal from the slide and control+E is for selective erase during presentation mode.. so  I had to only customise the key options of the tablet for Microsoft PowerPoint.. thank you

  • Hi Nitesh Yelve, thank you for the update. We are very glad to know the problem is solved. If you have any other questions, please feel free to contact us. We will try our best to help you.

    Best regards, 

    HUION Customer Support

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