Hello! I bought this tablet on its release (order 100025227), and while its served me well, the pen (PW500 i think from the look?) just suddenly seems to have given out. Buttons on the tablet work fine, so its definitely being seen, and if i use the PW100 pen from my wife's tablet, it reads it, moves the cursor, no issues.
Any suggestions on troubleshooting this? I know its past the warranty period, so not expecting anything there, just not sure what else i can check on a pen with no power.
Hi SS DDR, let's test your pen using our software to check on its performance. Then we can make our conclusions. I'll create a ticket for you so we can move forward with the test.
HUION Customer Support