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Huion H640P- Tablet connected to driver but still isn't working

I have the Huion H640P Tablet, and I downloaded the driver just yesterday. The driver says that the device is connected and the tablet is on, but it doesn't work when I hover the pen or use any of the buttons on the tablet. Someone plz help!!

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I have the same problem on MAC OS 10.14.6. Driver says connected, led is on, but no response when using the pen. Help!

Hi Zoe Aguilar, are you using a Mac OS as well? 

Hi Neil Portnoy, have you added the necessary apps to your whitelist? Kindly check Steps # 3 and 4 in this article: How to Install Huion Driver on MacOS

Best Regards,

HUION Customer Support

Thanks, that did the trick.

Hi Neil Portnoy, I'm glad your issue has been resolved.

Best Regards,

HUION Customer Support

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